/* =========================================================
   Estalingrado Corp — Recepción de clientes
   Tokens extraídos de la página institucional (auditoría Etapa 1)
   ========================================================= */

:root {
  /* Colores */
  --bg: #000;
  --surface: #050506;
  --text: #e5e7eb;
  --text-strong: #fff;
  --text-muted: #a1a1aa;
  --text-dim: #71717a;
  --text-faint: #52525b;
  --blue-300: #93c5fd;
  --blue-400: #60a5fa;
  --blue-500: #3b82f6;
  --blue-600: #2563eb;
  --blue-700: #1d4ed8;
  --emerald-500: #10b981;
  --gradient-tg: linear-gradient(135deg, #60a5fa, #2563eb, #1d4ed8);

  /* Superficies y bordes */
  --glass-bg: rgba(0, 0, 0, .6);
  --card-bg: rgba(255, 255, 255, .02);
  --card-border: rgba(255, 255, 255, .05);
  --border-soft: rgba(255, 255, 255, .06);
  --glow-blue: rgba(37, 99, 235, .3);

  /* Tipografía */
  --font-sans: 'Inter', ui-sans-serif, system-ui, -apple-system, sans-serif;
  --font-mono: 'JetBrains Mono', ui-monospace, 'SFMono-Regular', Consolas, monospace;

  /* Medidas */
  --container: 1400px;
  --radius-card: 16px;
  --nav-height: 80px;
  --section-space: 7rem;

  /* Efectos */
  --ease: cubic-bezier(.16, 1, .3, 1);
  --transition: .35s var(--ease);
  --shadow-card: 0 20px 60px -15px rgba(37, 99, 235, .1);
}

/* ---------- Base ---------- */

*, *::before, *::after { box-sizing: border-box; }

html {
  scroll-behavior: smooth;
  scroll-padding-top: calc(var(--nav-height) + 1rem);
}

body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  font-family: var(--font-sans);
  font-weight: 300;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
  overflow-x: hidden;
}

img { display: block; max-width: 100%; }

a { color: inherit; text-decoration: none; }

h1, h2, h3 {
  color: var(--text-strong);
  font-weight: 300;
  letter-spacing: -.02em;
  line-height: 1.1;
  margin: 0;
}

p { margin: 0; }

/* El atributo `hidden` siempre gana. Varios componentes definen su propio
   `display` (.stepper es flex, .btn es inline-flex) y, por orden de reglas,
   anulaban el `[hidden]` del navegador: el stepper se veía antes de iniciar
   la solicitud y el botón "Nueva solicitud" quedaba a la vista. */
[hidden] { display: none !important; }

::selection { background: var(--blue-600); color: #fff; }

::-webkit-scrollbar { width: 6px; }
::-webkit-scrollbar-track { background: var(--bg); }
::-webkit-scrollbar-thumb { background: var(--blue-900, #1e3a8a); border-radius: 3px; }
::-webkit-scrollbar-thumb:hover { background: var(--blue-600); }

:focus-visible {
  outline: 2px solid var(--blue-500);
  outline-offset: 3px;
  border-radius: 2px;
}

.skip-link {
  position: absolute;
  top: -100%;
  left: 1rem;
  z-index: 100;
  padding: .75rem 1.25rem;
  background: var(--blue-600);
  color: #fff;
  font-family: var(--font-mono);
  font-size: .75rem;
  text-transform: uppercase;
  letter-spacing: .15em;
  transition: top .25s var(--ease);
}

.skip-link:focus { top: 1rem; }

.container {
  width: 100%;
  max-width: var(--container);
  margin-inline: auto;
  padding-inline: 1.5rem;
}

.container--narrow { max-width: 960px; }

/* Contenido solo para lectores de pantalla (título del hero sin texto visible) */
.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  margin: -1px;
  padding: 0;
  overflow: hidden;
  clip-path: inset(50%);
  white-space: nowrap;
  border: 0;
}

/* ---------- Utilidades visuales ---------- */

.tg {
  background: var(--gradient-tg);
  -webkit-background-clip: text;
  background-clip: text;
  -webkit-text-fill-color: transparent;
  color: transparent;
  font-weight: 500;
}

.glass {
  background: var(--glass-bg);
  backdrop-filter: blur(20px);
  -webkit-backdrop-filter: blur(20px);
}

.glow-line {
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(37, 99, 235, .5), transparent);
}

/* Fondo radial del hero (patrón institucional .bgh) */
.bgh {
  background:
    radial-gradient(ellipse 80% 50% at 50% -20%, rgba(37, 99, 235, .15), transparent),
    radial-gradient(ellipse 60% 40% at 80% 100%, rgba(30, 58, 138, .08), transparent);
}

/* ---------- Fondo dinámico: red de orbes flotantes ---------- */

#fondo-particulas {
  position: fixed;
  inset: 0;
  width: 100%;
  height: 100%;
  z-index: -1;
  pointer-events: none;
}

/* Reveal on scroll */
.reveal {
  opacity: 0;
  transform: translateY(30px);
  transition: opacity .8s var(--ease), transform .8s var(--ease);
}

.reveal.visible {
  opacity: 1;
  transform: translateY(0);
}

/* Entrada suave reutilizable: pasos del formulario, avisos, errores y el
   bloque del formulario al cambiar de sección. Corta y discreta. */
@keyframes fade-up {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ---------- Navbar ---------- */

.navbar {
  position: fixed;
  inset: 0 0 auto 0;
  z-index: 50;
  border-bottom: 1px solid var(--border-soft);
}

.navbar__inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: var(--nav-height);
}

.brand {
  display: flex;
  align-items: center;
  gap: 1rem;
}

.brand__avatar {
  position: relative;
  display: block;
  width: 40px;
  height: 40px;
  transition: transform .3s var(--ease);
}

.brand:hover .brand__avatar { transform: scale(1.06); }

.brand__avatar img {
  width: 40px;
  height: 40px;
  object-fit: cover;
  border-radius: 50%;
  box-shadow: 0 0 20px var(--glow-blue);
}

.brand__avatar::after {
  content: '';
  position: absolute;
  inset: 0;
  border: 1px solid rgba(59, 130, 246, .3);
  border-radius: 50%;
  transform: scale(1.1);
}

.brand__text {
  display: flex;
  flex-direction: column;
  line-height: 1.2;
}

.brand__name {
  color: var(--text-strong);
  font-size: .875rem;
  font-weight: 600;
  letter-spacing: .25em;
  text-transform: uppercase;
}

.brand__suffix {
  color: rgba(59, 130, 246, .6);
  font-family: var(--font-mono);
  font-size: .625rem;
  letter-spacing: .3em;
  text-transform: uppercase;
}

.nav-links {
  display: flex;
  gap: clamp(1rem, 2.5vw, 2.5rem);
}

.nav-links__item {
  position: relative;
  font-size: .6875rem;
  font-weight: 500;
  letter-spacing: .2em;
  text-transform: uppercase;
  color: var(--text-muted);
  transition: color .25s ease;
}

.nav-links__item:hover,
.nav-links__item[aria-current="true"],
.nav-links__item[aria-current="page"] { color: var(--text-strong); }

/* Subrayado que crece desde la izquierda al pasar el puntero */
.nav-links__item::after {
  content: '';
  position: absolute;
  left: 0;
  right: 0;
  bottom: -.4rem;
  height: 1px;
  background: var(--blue-500);
  transform: scaleX(0);
  transform-origin: left;
  transition: transform .3s var(--ease);
}

.nav-links__item:hover::after,
.nav-links__item[aria-current="true"]::after,
.nav-links__item[aria-current="page"]::after { transform: scaleX(1); }

.nav-toggle {
  display: none;
  padding: .5rem;
  background: none;
  border: 0;
  color: var(--text-muted);
  font-size: 1.25rem;
  cursor: pointer;
  transition: color .25s ease;
}

.nav-toggle:hover { color: var(--text-strong); }

/* Menú móvil */

.mobile-menu {
  position: fixed;
  inset: 0;
  z-index: 60;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 2rem;
  background: rgba(0, 0, 0, .95);
  backdrop-filter: blur(20px);
  -webkit-backdrop-filter: blur(20px);
  animation: menu-in .3s var(--ease);
}

@keyframes menu-in {
  from { opacity: 0; }
}

.mobile-menu[hidden] { display: none; }

.mobile-menu__close {
  position: absolute;
  top: 1.5rem;
  right: 1.5rem;
  padding: .5rem;
  background: none;
  border: 0;
  color: var(--text-muted);
  font-size: 1.5rem;
  cursor: pointer;
  transition: color .25s ease;
}

.mobile-menu__close:hover { color: var(--text-strong); }

.mobile-menu__links {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 2rem;
  animation: menu-links .35s var(--ease) .05s backwards;
}

@keyframes menu-links {
  from { opacity: 0; transform: translateY(10px); }
}

.mobile-menu__link {
  font-size: 1.5rem;
  font-weight: 300;
  letter-spacing: .1em;
  color: var(--text-strong);
  transition: color .25s ease;
}

.mobile-menu__link:hover { color: var(--blue-400); }
.mobile-menu__link[aria-current] { color: var(--blue-400); }

/* ---------- Hero: banner con la foto a pantalla completa ---------- */

/* Sin texto ni capas encima: la foto ocupa todo el banner (alto de la ventana)
   y se recorta con object-fit: cover. La navbar glass queda flotando arriba. */
.hero {
  position: relative;
  height: 100vh;
  height: 100dvh;
  min-height: 100vh;
  min-height: 100dvh;
  overflow: hidden;
  background: var(--bg);
}

.hero__imagen {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center;
}

/* ---------- Botones ---------- */

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: .75rem;
  min-height: 3.25rem;
  padding: 1rem 2rem;
  border: 1px solid transparent;
  border-radius: 10px;
  font-size: .75rem;
  font-weight: 600;
  letter-spacing: .18em;
  line-height: 1.1;
  text-align: center;
  text-transform: uppercase;
  transition: border-color .3s ease, color .3s ease, background .3s ease,
    box-shadow .3s ease, transform .3s var(--ease);
}

.btn--outline {
  border-color: #52525b;
  background: rgba(255, 255, 255, .03);
  color: #e4e4e7;
}

.btn--outline:hover {
  border-color: rgba(59, 130, 246, .65);
  background: rgba(59, 130, 246, .12);
  color: #fff;
}

.btn__arrow {
  font-size: .625rem;
  transition: transform .3s var(--ease);
}

.btn:hover .btn__arrow { transform: translateX(4px); }

/* Respuesta táctil discreta al presionar */
.btn:active { transform: translateY(0) scale(.98); }

/* El foco global redondea a 2px: los botones mantienen su radio. */
.btn:focus-visible { border-radius: 10px; }

/* ---------- Secciones ---------- */

.section {
  position: relative;
  padding-block: var(--section-space);
}

.section--grid::before {
  content: '';
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(rgba(255, 255, 255, .02) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255, 255, 255, .02) 1px, transparent 1px);
  background-size: 60px 60px;
  opacity: .5;
  pointer-events: none;
}

.section--grid .container { position: relative; }

.section__head { margin-bottom: 4rem; max-width: 40rem; }

.section__label {
  display: flex;
  align-items: center;
  gap: .75rem;
  margin-bottom: 1.5rem;
  color: var(--blue-400);
  font-family: var(--font-mono);
  font-size: .6875rem;
  letter-spacing: .2em;
  text-transform: uppercase;
}

.section__line {
  width: 32px;
  height: 1px;
  background: var(--blue-500);
}

.section__title {
  font-size: clamp(2.25rem, 5vw, 3rem);
  margin-bottom: 1rem;
}

.section__desc {
  color: var(--text-muted);
  font-weight: 300;
  line-height: 1.7;
}

/* ---------- Tarjetas de servicio ---------- */

.cards {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 1.5rem;
}

.card {
  position: relative;
  overflow: hidden;
  padding: 2.5rem;
  background: var(--card-bg);
  backdrop-filter: blur(10px);
  -webkit-backdrop-filter: blur(10px);
  border: 1px solid var(--card-border);
  border-radius: var(--radius-card);
  transition: transform .5s var(--ease), border-color .5s var(--ease), box-shadow .5s var(--ease);
}

.card::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(37, 99, 235, .04), transparent);
  transition: left .7s ease;
}

.card:hover {
  transform: translateY(-4px);
  border-color: rgba(37, 99, 235, .25);
  box-shadow: var(--shadow-card);
}

.card:hover::before { left: 100%; }

.card__icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 56px;
  height: 56px;
  margin-bottom: 2rem;
  background: rgba(59, 130, 246, .05);
  border: 1px solid rgba(59, 130, 246, .12);
  border-radius: 12px;
  color: var(--blue-500);
  font-size: 1.35rem;
  transition: transform .5s var(--ease), color .5s var(--ease);
}

.card:hover .card__icon {
  transform: scale(1.06) rotate(-5deg);
  color: var(--blue-400);
}

.card__title {
  font-size: 1.25rem;
  font-weight: 500;
  margin-bottom: .75rem;
}

.card__text {
  color: var(--text-muted);
  font-size: .9375rem;
  font-weight: 300;
  line-height: 1.7;
  margin-bottom: 1.5rem;
}

.card__link {
  display: inline-flex;
  align-items: center;
  gap: .5rem;
  color: rgba(96, 165, 250, .7);
  font-family: var(--font-mono);
  font-size: .6875rem;
  letter-spacing: .15em;
  text-transform: uppercase;
  transition: color .3s ease;
}

.card__link i { font-size: .5rem; transition: transform .3s var(--ease); }

.card__link:hover { color: var(--blue-400); }
.card__link:hover i { transform: translateX(4px); }

/* ---------- Contacto ---------- */

.contact-list {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: 1rem;
  padding: 0;
  margin: 0;
  list-style: none;
}

.contact-list__item {
  display: flex;
  align-items: center;
  gap: 1rem;
  padding: 1.25rem 1.5rem;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: 12px;
  transition: border-color .4s ease, background .4s ease, transform .3s var(--ease);
}

.contact-list__item:hover {
  border-color: rgba(37, 99, 235, .25);
  background: rgba(37, 99, 235, .03);
  transform: translateY(-2px);
}

.contact-list__icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 40px;
  height: 40px;
  flex-shrink: 0;
  background: rgba(59, 130, 246, .08);
  border: 1px solid rgba(59, 130, 246, .18);
  border-radius: 10px;
  color: var(--blue-400);
}

.contact-list__label {
  color: var(--text-dim);
  font-family: var(--font-mono);
  font-size: .625rem;
  letter-spacing: .2em;
  text-transform: uppercase;
}

.contact-list__value {
  color: var(--text);
  font-size: .875rem;
  overflow-wrap: anywhere;
  transition: color .25s ease;
}

.contact-list__value:hover { color: var(--blue-400); }

.btn--solid {
  background: var(--text-strong);
  border-color: var(--text-strong);
  color: #000;
  font-weight: 700;
  box-shadow: 0 8px 20px rgba(0, 0, 0, .35);
}

.btn--solid:hover {
  background: #fff;
  border-color: #fff;
  color: #000;
  transform: translateY(-1px);
  box-shadow: 0 12px 26px rgba(0, 0, 0, .45);
}

.btn:disabled,
.btn[aria-disabled="true"] {
  cursor: not-allowed;
  pointer-events: none;
}

.btn--solid:disabled,
.btn--solid[aria-disabled="true"] {
  background: #3f3f46;
  border-color: #3f3f46;
  color: #d4d4d8;
  box-shadow: none;
}

.btn--outline:disabled,
.btn--outline[aria-disabled="true"] {
  border-color: #3f3f46;
  background: transparent;
  color: #71717a;
}

/* ---------- Soporte ---------- */

.soporte-steps {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: 1.5rem;
  padding: 0;
  margin: 0 0 3rem;
  list-style: none;
}

.soporte-steps__item {
  display: flex;
  gap: .875rem;
  padding-top: 1.25rem;
  border-top: 1px solid rgba(59, 130, 246, .35);
}

.soporte-steps__num {
  flex-shrink: 0;
  font-family: var(--font-mono);
  font-size: .75rem;
  letter-spacing: .1em;
  color: var(--blue-400);
  line-height: 1.7;
}

.soporte-steps__titulo {
  margin-bottom: .375rem;
  font-size: .9375rem;
  font-weight: 600;
  color: var(--text-strong);
}

.soporte-steps__texto {
  font-size: .875rem;
  line-height: 1.7;
  color: var(--text-muted);
}

.soporte-canales {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 1.5rem;
  margin-top: 3rem;
}

/* Banda de entrada al soporte, en la página principal */
.soporte-cta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 1.25rem;
  padding: 1.5rem 1.75rem;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: var(--radius-card);
  transition: border-color var(--transition), background var(--transition);
}

.soporte-cta:hover {
  border-color: rgba(59, 130, 246, .45);
  background: rgba(59, 130, 246, .05);
}

.soporte-cta__icon {
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  width: 2.75rem;
  height: 2.75rem;
  border-radius: 12px;
  background: rgba(37, 99, 235, .14);
  border: 1px solid rgba(59, 130, 246, .3);
  color: var(--blue-400);
  font-size: 1.125rem;
}

.soporte-cta__texto {
  flex: 1 1 18rem;
  color: var(--text-muted);
  font-size: .95rem;
}

.soporte-cta .btn { flex: 0 0 auto; }


.soporte-canales .contact-list { flex: 1 1 22rem; }

/* ---------- Formulario compartido por sección ---------- */

/* El formulario es uno solo: el JS lo mueve al slot de #soporte. Con
   contenido, ese slot separa el formulario de los pasos y canales de arriba. */
.slot-form:not(:empty) { margin-top: clamp(2rem, 4vw, 3rem); }

.bloque-formulario.entrando { animation: fade-up .45s var(--ease); }

/* ---------- Solicitud: stepper ---------- */

.stepper {
  display: flex;
  flex-wrap: wrap;
  gap: 2rem;
  padding: 0;
  margin: 0 0 2rem;
  list-style: none;
}

.stepper__item {
  padding-bottom: .6rem;
  border-bottom: 2px solid var(--border-soft);
  color: var(--text-faint);
  font-family: var(--font-mono);
  font-size: .75rem;
  font-weight: 500;
  letter-spacing: .14em;
  text-transform: uppercase;
  transition: color .3s ease, border-color .3s ease;
}

.stepper__num { color: var(--text-faint); margin-right: .4rem; }

.stepper__item.is-done { color: var(--text-muted); border-bottom-color: rgba(255, 255, 255, .15); }

.stepper__item.is-active { color: var(--blue-400); border-bottom-color: var(--blue-600); font-weight: 700; }
.stepper__item.is-active .stepper__num { color: var(--blue-500); }

/* ---------- Recepción: flujo ---------- */

.flow {
  padding: clamp(1.5rem, 4vw, 3rem);
  background: var(--card-bg);
  backdrop-filter: blur(10px);
  -webkit-backdrop-filter: blur(10px);
  border: 1px solid var(--card-border);
  border-radius: var(--radius-card);
}

.flow__paso {
  min-width: 0;
  padding: 0;
  margin: 0;
  border: 0;
}

.flow__paso[hidden] { display: none; }

/* Cada paso entra con un desplazamiento mínimo al pasar de uno a otro */
.flow__paso:not([hidden]) { animation: fade-up .35s var(--ease); }

.flow__paso:focus { outline: none; }

.flow__titulo {
  padding: 0;
  margin-bottom: 1.25rem;
  color: var(--text-strong);
  font-size: 1.375rem;
  font-weight: 400;
  letter-spacing: -.015em;
  line-height: 1.2;
}

.flow__nota {
  margin: -.5rem 0 2.25rem;
  color: var(--text-muted);
  font-size: .875rem;
  line-height: 1.5;
}

.flow__subtitulo {
  display: flex;
  align-items: center;
  gap: .875rem;
  margin: 0 0 1.5rem;
  color: var(--text-strong);
  font-size: .9375rem;
  font-weight: 500;
  letter-spacing: -.005em;
}

.flow__subtitulo::after {
  content: "";
  flex: 1;
  height: 1px;
  background: var(--border-soft);
}

.flow__subtitulo--sep {
  padding-top: 1.75rem;
  margin-top: .25rem;
  border-top: 1px dashed var(--border-soft);
}

.flow__actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: .875rem;
  margin-top: 2rem;
}

.flow__actions .btn { min-width: 11rem; }

.flow .btn {
  min-height: 3.25rem;
  font-size: .8125rem;
}

/* Campos del formulario */

.field { margin-bottom: 1.75rem; }

.field-group {
  display: grid;
  gap: 1.75rem;
  padding-top: 1.75rem;
  margin-top: .25rem;
  border-top: 1px dashed var(--border-soft);
}

.field-group[hidden] { display: none; }

.field__label {
  display: block;
  margin-bottom: .65rem;
  color: var(--text-muted);
  font-size: .8125rem;
  font-weight: 600;
  letter-spacing: .1em;
  text-transform: uppercase;
}

.field__req { color: var(--blue-400); }

.field__optional {
  color: var(--text-dim);
  font-family: var(--font-mono);
  font-size: .6875rem;
  letter-spacing: .1em;
}

.field__control {
  display: block;
  width: 100%;
  min-height: 3rem;
  padding: .85rem 0;
  background: transparent;
  border: 0;
  border-bottom: 1px solid #3f3f46;
  color: var(--text-strong);
  font-family: var(--font-sans);
  font-size: 1rem;
  font-weight: 400;
  line-height: 1.5;
  transition: border-color .3s ease;
}

.field__control::placeholder { color: #71717a; }

select.field__control {
  padding-right: 1.5rem;
  appearance: none;
  cursor: pointer;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6' fill='none'%3E%3Cpath d='M1 1l4 4 4-4' stroke='%2371717a' stroke-width='1.5'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right .25rem center;
}

select.field__control option { background: var(--surface); color: var(--text); }

.field__control--area { resize: vertical; min-height: 8.5rem; }

.field__control:hover { border-bottom-color: #52525b; }

.field__control:focus { border-bottom-color: var(--blue-500); }

.field__control[aria-invalid="true"] { border-bottom-color: #f87171; }

.field__hint {
  margin-top: .5rem;
  color: var(--text-muted);
  font-size: .8125rem;
  line-height: 1.55;
}

.field__error {
  margin-top: .5rem;
  color: #f87171;
  font-size: .875rem;
  font-weight: 500;
  line-height: 1.5;
}

.field__error[hidden] { display: none; }

.field__error:not([hidden]) { animation: fade-up .25s ease; }

/* Revisión de la solicitud */

.resumen {
  margin: 0;
}

.resumen__row {
  display: grid;
  grid-template-columns: minmax(10rem, 14rem) 1fr;
  gap: .5rem 1.5rem;
  padding-block: 1rem;
  border-bottom: 1px solid var(--border-soft);
}

.resumen__row:first-child { border-top: 1px solid var(--border-soft); }

.resumen__dt {
  color: var(--text-dim);
  font-family: var(--font-mono);
  font-size: .75rem;
  letter-spacing: .1em;
  text-transform: uppercase;
}

.resumen__dd {
  margin: 0;
  color: var(--text-strong);
  font-size: 1rem;
  font-weight: 400;
  line-height: 1.6;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

/* Estado del envío */

.status {
  display: flex;
  gap: 1rem;
  padding: 1.25rem 1.5rem;
  margin-top: 2rem;
  border: 1px solid rgba(245, 158, 11, .3);
  border-radius: 12px;
  background: rgba(245, 158, 11, .06);
}

.status[hidden] { display: none; }

.status:not([hidden]) { animation: fade-up .3s ease; }

.status__icon {
  color: #f59e0b;
  font-size: 1rem;
  line-height: 1.6;
}

.status__titulo {
  color: var(--text-strong);
  font-size: .9375rem;
  font-weight: 600;
  margin-bottom: .35rem;
}

.status__texto {
  color: var(--text-muted);
  font-size: .9375rem;
  font-weight: 400;
  line-height: 1.65;
}

.status--ok {
  border-color: rgba(16, 185, 129, .35);
  background: rgba(16, 185, 129, .07);
}

.status--ok .status__icon { color: #34d399; }

.status--error {
  border-color: rgba(248, 113, 113, .4);
  background: rgba(248, 113, 113, .07);
}

.status--error .status__icon { color: #f87171; }

/* Trampa anti-bot: fuera de pantalla, invisible para personas */
.hp {
  position: absolute;
  left: -9999px;
  width: 1px;
  height: 1px;
  overflow: hidden;
}

.flow__privacidad {
  margin-top: 1rem;
  color: var(--text-faint);
  font-size: .8125rem;
  line-height: 1.5;
}

/* ---------- Footer ---------- */

.site-footer {
  border-top: 1px solid var(--border-soft);
  padding-block: 4rem;
}

.site-footer .glow-line { margin-bottom: 2rem; }

.site-footer__inner {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 1.5rem;
}

.site-footer__copy {
  color: var(--text-faint);
  font-size: .6875rem;
  letter-spacing: .2em;
  text-transform: uppercase;
}

.site-footer__social {
  display: flex;
  gap: 1.25rem;
}

.site-footer__social a {
  display: inline-flex;
  color: var(--text-faint);
  transition: color .25s ease, transform .25s var(--ease);
}

.site-footer__social a:hover {
  color: var(--text-strong);
  transform: translateY(-2px);
}

.site-footer__social .sf--yt:hover { color: #ef4444; }
.site-footer__social .sf--ig:hover { color: #e1306c; }
.site-footer__social .sf--fb:hover { color: #2563eb; }
.site-footer__social .sf--tg:hover { color: var(--blue-400); }

.site-footer__status {
  display: flex;
  align-items: center;
  gap: .5rem;
  color: #3f3f46;
  font-family: var(--font-mono);
  font-size: .625rem;
  letter-spacing: .1em;
}

.site-footer__status-dot {
  width: 4px;
  height: 4px;
  border-radius: 50%;
  background: rgba(16, 185, 129, .6);
}

/* ---------- Responsive ---------- */

/* ---------- Subpágina de soporte: link de vuelta ---------- */

/* Link de vuelta: marca que esta página es una subpágina */
.volver {
  display: inline-flex;
  align-items: center;
  gap: .55rem;
  margin-bottom: 2rem;
  color: var(--text-muted);
  font-family: var(--font-mono);
  font-size: .6875rem;
  letter-spacing: .18em;
  text-transform: uppercase;
  transition: color var(--transition);
}

.volver:hover { color: var(--blue-400); }

.volver i { transition: transform var(--transition); }

.volver:hover i { transform: translateX(-4px); }

/* ---------- Preguntas frecuentes: acordeón en tarjetas ---------- */

.faq {
  display: grid;
  gap: .75rem;
}

.faq__item {
  position: relative;
  overflow: hidden;
  background: var(--card-bg);
  border: 1px solid var(--card-border);
  border-radius: var(--radius-card);
  transition: border-color var(--transition), background var(--transition);
}

.faq__item:hover {
  border-color: rgba(59, 130, 246, .45);
}

.faq__item.is-open {
  border-color: var(--blue-400);
  background: rgba(96, 165, 250, .1);
}

.faq__trigger {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: .75rem;
  padding: 1rem 1.25rem;
  background: transparent;
  border: 0;
  border-radius: 0;
  cursor: pointer;
  text-align: left;
  font-family: var(--font-sans);
  font-size: 1rem;
  font-weight: 600;
  color: var(--text-strong);
  transition: background var(--transition), color var(--transition);
}

.faq__trigger:hover {
  background: rgba(59, 130, 246, .07);
}

.faq__pregunta {
  font-weight: 600;
}

.faq__chevron {
  font-size: .65rem;
  color: var(--blue-500);
  transition: transform var(--transition), color var(--transition);
}

.faq__trigger[aria-expanded="true"] .faq__chevron {
  transform: rotate(90deg);
  color: var(--blue-400);
}

.faq__respuesta {
  max-height: 0;
  overflow: hidden;
  padding: 0 1.25rem;
  color: var(--text-muted);
  font-size: .95rem;
  line-height: 1.6;
  opacity: 0;
  transition: max-height var(--transition) var(--ease), padding-bottom var(--transition) var(--ease), opacity var(--transition) var(--ease);
}

.faq__trigger[aria-expanded="true"] + .faq__respuesta {
  max-height: 40rem;
  padding-bottom: 1.5rem;
  opacity: 1;
}

.faq__respuesta p {
  margin: 0;
}

@media (max-width: 768px) {
  :root {
    --section-space: 4.5rem;
    --nav-height: 64px;
  }

  /* Banner en celular: las fotos son apaisadas (1535x1024) y a pantalla
     completa en vertical se recortaba casi el 70% del ancho, con las
     personas cortadas en los bordes. En celular el banner baja a
     proporcion 4/5 (se ve mas de la mitad de la foto, de punta a punta
     en vertical) y el recorte se centra en el sujeto de cada pagina. */
  .hero {
    height: auto;
    min-height: 0;
    aspect-ratio: 4 / 5;
  }

  .hero--portada .hero__imagen { object-position: 92% center; }
  .hero--equipo .hero__imagen { object-position: 100% center; }

  .nav-links { display: none; }
  .nav-toggle { display: block; }

  .card { padding: 1.75rem; }

  /* Banda de entrada: en el celu se apila y el boton ocupa todo el ancho */
  .soporte-cta {
    flex-direction: column;
    align-items: stretch;
    gap: 1rem;
    padding: 1.25rem;
  }

  .soporte-cta__icon {
    align-self: flex-start;
    width: 2.5rem;
    height: 2.5rem;
  }

  .soporte-cta__texto {
    flex: 0 0 auto;
    font-size: .9375rem;
  }

  .soporte-cta .btn { width: 100%; }

  /* Canales de soporte: la lista arriba y el boton a todo el ancho */
  .soporte-canales {
    flex-direction: column;
    align-items: stretch;
    gap: 1.25rem;
  }

  .soporte-canales .contact-list { flex: 0 0 auto; }

  .soporte-canales .btn { width: 100%; }

  /* Link de vuelta: area de toque mas comoda con el dedo */
  .volver {
    min-height: 2.75rem;
    padding: .5rem 0;
    margin-bottom: 1.25rem;
  }

  /* Correo y enlaces de contacto: que se puedan tocar con el dedo */
  .contact-list__value {
    display: inline-flex;
    align-items: center;
    min-height: 2.75rem;
  }

  /* Enlaces del menu movil: area de toque comoda */
  .mobile-menu__link { padding: .5rem 1rem; }

  /* Iconos del footer: area de toque minima para el dedo */
  .site-footer__social a {
    min-width: 2.75rem;
    min-height: 2.75rem;
    align-items: center;
    justify-content: center;
  }

  /* Stepper: tres columnas iguales, sin que el paso largo apriete al resto */
  .stepper {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: .75rem;
  }

  .stepper__item {
    font-size: .625rem;
    letter-spacing: .08em;
    line-height: 1.5;
  }

  .flow { padding: 1.5rem 1.25rem; }

  .flow__actions .btn { flex: 1 1 auto; justify-content: center; }

  .resumen__row { grid-template-columns: 1fr; gap: .35rem; }

  .site-footer__inner {
    flex-direction: column;
    text-align: center;
  }
}

/* ---------- Accesibilidad: movimiento reducido ---------- */

@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }

  *, *::before, *::after {
    animation-duration: .01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: .01ms !important;
  }

  .reveal {
    opacity: 1;
    transform: none;
  }
}